Our vouchers can be used in our bricks and mortar shop. You can use your voucher to purchase any of the products we sell in our shop. Art Club, Group, Students and Young Scott discounts can still be applied when redeeming vouchers in shop. They can be used over several transactions so you don't need to spend it all in one go or be laden with several vouchers. They are valid for a year plus at the moment you get an added 6 months due to the difficulties caused by the ongoing pandemic.
We can post the voucher out to you or the person the voucher is for if you select ' Post A Gift Voucher ' option from the shipping menu after payment option and before completing the sale at checkout. We will post out a small origami animal with the voucher and if you would like us to write out a personal message please email email@example.com after you order or call us on 0131 229 1809 quoting your order confirmation number as soon as possible with the details.
We can also email a copy of the code and voucher if necessary. Otherwise if you select Tollcross Click & Collect we will hold the voucher for the recipient to collect rom us at their convenience.
There does seem to be an issue with the PayPal checkout that it doesn't always allow the recipients name to be changed. All you need to do is check your confirmation email and contact, us as soon as possible with the name and address you would like it sent to instead quoting your order confirmation number. We can also add a personal message for you, just send us the details.
At the moment it is not possible to redeem them online but you can email us with a screen shot of your basket contents or a list of items you require, your voucher purchase date, code and amount and we can arrange from there how to get things to you.
We are continuing to work on a more streamline website that will be much more user friendly. Fingers crossed. Thanks for baring with us!
We can not offer money in exchange for vouchers.