Our vouchers can be used in our bricks and mortar shop. You can use your voucher to purchase any of the products we sell in our shop. Art Club, Group, Students and Young Scott discounts can still be applied when redeeming vouchers in shop. They can be used over several transactions so you don't need to spend it all in one go or be laden with several vouchers. They are valid for a year plus at the moment you get an added 6 months due to the current difficulties with the pandemic.
We can post the voucher out to you or the person the voucher is for if you select POST A GIFT VOUCHER (costing £1) after payment option at checkout. We will post out a small origami animal with the voucher and if you would like to add a personal message please email email@example.com or call us on 0131 229 1809 quoting your order confirmation number as soon as possible with the details.
We can also email a copy of the code and voucher if necessary. Otherwise if you select TOLLCROSS CLICK & COLLECT we will hold the voucher for the recipient to collect from us at their convenience.
There does seem to be an issue with our PayPal checkout that it doesn't always allow the recipients name to be changed. Please check your confirmation email and contact us as soon as possible quoting your order confirmation number and we can change the name and add a personal message for you.
At the moment it is not possible to redeem them online but you can email us with a screen shot of your basket contents or a list of items you require, your voucher purchase date, code and amount and we can arrange from there how to get things to you.
We can not offer money in exchange for vouchers.